Client: Professional services organisation Industry: B2B Services Scope: Automated manual document processing The company’s back-office team handled thousands of complex documents, contracts and official letters every day. The majority arrived as unstructured emails with attachments. Every message had to be manually…
How a telecom company identified 6M+ PLN in annual savings by automating routine network repairs
Client: NetWorkS! Industry: Telecommunications & Infrastructure Scope: Nationwide network maintenance and fault management NetWorkS!’s network maintenance division generated enormous volumes of technical data, but none of it was connected to management reporting. Leadership lacked visibility into: The actual cost of handling…
How a leading telecom company reduced delivery time by 7% and gained real-time operational visibility
Client: NetWorkS! Industry: Telecommunications & Infrastructure Scope: Nationwide network maintenance and fault management NetWorkS! managed a complex base station roll-out process for T-Mobile and Orange involving multiple teams, systems, and operational stages. As the organisation scaled, information got lost between teams…