Client:
NetWorkS!
Industry:
Telecommunications & Infrastructure
Scope:
Nationwide network maintenance and fault management
How a leading telecom company reduced delivery time by 7% and and gained real-time operational visibility
The challenge
NetWorkS! managed a complex base station roll-out process for T-Mobile and Orange involving multiple teams, systems, and operational stages.
As the organisation scaled, information got lost between teams and delays became harder to manage.
Leadership lacked visibility into:
- Where projects were getting stuck
- Which stages were creating delays
- Whether problems were systemic or one-off
Objective
Build full transparency across the investment process, identify bottlenecks in real time, and reduce delivery time without increasing headcount costs.
Solution
Loud Data came in as a business partner. We mapped how work and data moved between teams and identified where information was being lost, where delays were occurring, and where leadership lacked visibility.
From there we:
- Rebuilt the process to eliminate steps causing delays
- Replaced spreadsheets and email chains with a structured data workflow
- Delivered Power BI dashboards tracking every project from start to completion
- Introduced real-time operational monitoring across all investment stages
- Produced a technical workflow specification as a foundation for future automation
Results
Leadership gained real-time visibility across hundreds of simultaneous investments. Problems that previously surfaced after the fact were now visible as they happened, giving teams time to
act.
- 7% reduction in project delivery time
- Real-time visibility across all pipeline stages
- 1 trusted data environment replacing fragmented reporting
- Scalable delivery model without increasing headcount
"Loud Data's ability to understand complex challenges and deliver tailored solutions was critical to the success of this initiative. Their approach not only helped us achieve our objectives but also created a structured foundation for future operations."
Patryk Borkowski, CEO, NetWorkS!


